Business Review: merchandise(217) A. Operations concern: all of the activities in which managers engage in golf club to metamorphose resources into products that earmark a utility for customers. Operations Manager: the person who manages the systems that convert resources into goods and table service. advantage Economy: an economy in which much effort is given up to the achievement of services than to the production of goods C atomic number 18ers in Operations Management: 1. Mass Production: manufacturing touch on that lowers the cost required to modernise a large upshot of identical of similar products over a long consummation of time 2. Analytical surgical procedure: breaks crude(a) materials into different component move 3. Synthetic Process: combines unrefined materials or components to create a done for(p) product. B. The Conversion Process: return: the ability of a good or service to gather a kind-hearted need, and there are 4 types: 1. air or refer utility: created by people converting raw materials, finances, and information into finished products (related to product differentiation) 2. place 3. time 4. possession -The conversion of resources into products and services slew be described in three ways: 1. focusing : the resource(s) that make up the major input.
The resources are financial, material, information, and people. 2. order of kind: the degree to which the resources are physically changed. 3. Number of Production Processes : large firms use multiple processes -Differences in the Conversion Process in t he midst of goods and services 1. Services ! are this instant consumed 2. Customers usually will non travel as far to pop a service (medical car would be an exception) 3. Services are labor intensive 4. collectable to the intangible nature of a service, it is harder to measure customer bliss and harder to stand paid the more(prenominal) time that has past afterward the service has been rendered Steps in the Conversion Process: 1. research and Development: involves a...If you want to get a full essay, order it on our website: BestEssayCheap.com
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